Privacy Policy

We collect several types of information for various purposes to provide and improve our service to you. This includes:

Identity and Contact Data

Includes information such as your name, date of birth, and email address provided during the registration process or when communicating with our support team.

Usage and Device Data

Includes information about how you use our website and services, as well as technical data such as your IP address, browser type, and operating system.

Transaction Data

Includes details about payments to and from you and other details of services you have accessed through our platform.

We process your data based on several legal grounds:

Performance of a contract: When we need to fulfill the terms of our agreement with you.

Legitimate interests: When it is necessary for our business interests and does not override your rights.

Legal obligation: When we must comply with regulatory requirements in Canada.

Consent: When you have given us clear permission to process your data for a specific purpose.

Your data is used to manage your account, provide customer support, ensure the security of our platform, and analyze usage trends to improve our offerings. We may also use your information to send you updates regarding our services, provided you have opted in to receive such communications.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We maintain data to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform. These processors are obligated to protect your data. If data is transferred outside of Canada, we ensure that appropriate safeguards are in place to maintain the level of protection required by law.

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights under data protection laws, including the right to access, correct, or delete your personal data, and the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the details provided below.

For any privacy-related requests or questions, please contact our data protection team:

Email: irwin_support@gmail.com